This document is available in English only. For questions contact legal@ojava.ch

Privacy policy

Last updated: 15 May 2026

Who we are

Ojava is operated by Ojava SA, registered in Geneva, Switzerland. For the purposes of the Swiss Federal Act on Data Protection (FADP/nDSG) and the EU General Data Protection Regulation (GDPR), Ojava acts as a data processor on behalf of your organisation, which is the data controller.

What we collect

To monitor your cloud accounts for attacks, Ojava ingests:

  • Sign-in events (timestamp, source IP, geolocation, user agent)
  • Mailbox-rule changes (rule definition metadata)
  • OAuth grant events (granted scopes, app metadata)
  • MFA challenges (success/failure outcome only)
  • Admin actions (privilege changes, user creation)
  • Drive and OneDrive access metadata (file ID, action, no content)

For your Ojava account itself we collect: email, name, password hash, role, last sign-in, and notification preferences.

What we do NOT collect

We never download or store the content of your emails, attachments, OneDrive files, Drive files, or chat messages. We never store full file contents anywhere in our systems. If a detection rule needs metadata about a file, we keep only the metadata (path, size, action), never the bytes.

AI processing (Anthropic)

To explain alerts and generate weekly reports we send anonymised alert summaries (no email content, no attachment content, no client names beyond what you choose to include in titles) to Anthropic (model: claude-sonnet-4-…). Anthropic is contracted as a sub-processor and does not retain your data for model training (per their Zero-Data-Retention agreement). The full sub-processor list is available in our DPA.

Data retention

  • Identity events: 90 days
  • Alerts: 12 months
  • Incidents: 24 months
  • Audit logs: 24 months
  • Account data: until account deletion + 30 days

Backups are retained for 30 days and stored encrypted in the EU.

Your rights

As a data subject you have the right to access, correct, export, and request deletion of your personal data. You can exercise access and export rights from your account settings; deletion requests can be made by writing to privacy@ojava.ch and will be honoured within 30 days. You can lodge a complaint with the Swiss FDPIC (EDÖB) or your local EU data protection authority.

Data location

Production data is stored in Hetzner Online GmbH (Frankfurt, Germany). Backups are stored in the same region. Sub-processors may operate elsewhere — see the DPA.

Security

See our Security page for the technical and organisational measures we apply.

Contact

Questions about this policy or your data? Email privacy@ojava.ch.